When asking someone to do something, it’s common to face challenges in clearly describing the request. Here’s a simple technique to significantly improve your communication: add an outcome to the end of the task or sentence.
For example:
- Instead of saying “Remove the last step of the onboarding,” you can say “Remove the last step of the onboarding so merchants can see a new pricing screen that will be developed.”
- Instead of saying “Propose solution options for the upcoming X feature,” you can say “Propose solution options for the upcoming X feature to select and agree on the scope of the MVP.”
- Instead of saying “Prepare an email campaign before the 22nd of September,” you can say “Prepare an email campaign before the 22nd of September to avoid blocking the pricing release.”
By using this technique, you’ll find it easier to measure the success and improve the communication around each specific task.